Customer Service Associate Iii- 2nd Shift (hybrid- In Uniondale, Ny)
National General (an Allstate company)
Uniondale, NY, US
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Strong verbal and written communication skills
Ability to work independently managing multiple priorities
Highly organized and detail-oriented approach
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National General, part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The position requires handling moderate to complex customer inquiries, providing excellent service, and collaborating with a supportive team.
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Job Summary
This role involves delivering exceptional service by handling moderate to complex inquiries related to policies, billing, and account updates.
The position offers a hybrid schedule allowing employees to work from home for part of the week while collaborating on-site in Uniondale, NY.
Candidates will engage with customers through inbound and outbound calls while developing valuable insurance and customer service expertise.
Matching Summary
Match Score: 75
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National General, part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The position requires handling moderate to complex customer inquiries, providing excellent service, and collaborating with a supportive team.
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Skills & Requirements
Must-have
Strong verbal and written communication skills
Ability to work independently managing multiple priorities
Highly organized and detail-oriented approach
Patience empathy and professionalism with diverse customers
Nice-to-have
Experience with Microsoft Office Suite especially Excel
Prior exposure to insurance concepts or policies
Comfort handling complex or difficult conversations
Key Requirements
0-2 years of experience preferred
Authorization to work in the United States required