Connectivity Operations Manager- Customer Success

Johnson & Johnson

Santa Clara, California, United States
Base: $100,000 to $172,500; base: $114,000 to $197...
Fully remote
Connectivity model ownership
Network design and integration
Security and compliance management
Own and orchestrate the connectivity model across hospital customers, ensuring secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms

Job Summary

  • Own and orchestrate the connectivity model across hospital customers, ensuring secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms.
  • Serve as the primary point of contact for hospital IT and internal teams, ensuring the installed base is connected, monitored, and performant to enable safe, efficient clinical and operational workflows.
  • Drive continuous improvement initiatives across the installed base by defining and implementing monitoring standards and tracking performance metrics.

Matching Summary

Own and orchestrate the connectivity model across hospital customers, ensuring secure, reliable connectivity between medical and non-medical devices, hospital networks, and cloud platforms.

Salary

Base: $100,000 to $172,500; Base: $114,000 to $197,800 (Bay Area, CA); Not specified

Skills & Requirements

Must-have

  • Connectivity model ownership
  • Network design and integration
  • Security and compliance management
  • Monitoring and analytics
  • Cross-functional leadership

Nice-to-have

  • Customer alignment
  • Technologically savvy
  • Process improvements
  • Emerging technologies

Key Requirements

  • 6+ years of experience in healthcare IT, hospital networking, or medical device integration
  • Bachelor’s degree in IT, Computer Science, Biomedical Engineering, or related field
  • Demonstrated expertise in complex network environments
  • Experience integrating medical and non-medical devices with hospital systems
  • Strong understanding of cybersecurity controls in clinical environments

Work Rights

Not specified

Tailored Resume

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