Patient Service Specialist

Cleveland Clinic

Columbus, Ohio, US
Patient registration and scheduling
Mychart enrollment and education
Telephone triage and issue resolution
At Cleveland Clinic Health System, each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day

Job Summary

  • At Cleveland Clinic Health System, each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • MyChart enrollment and education
  • Telephone triage and issue resolution
  • Insurance verification and co-pay collection
  • Fast-paced, hectic environment navigation

Nice-to-have

  • Proactive patient experience
  • Professional environment creation
  • Compassionate caregiver approach

Key Requirements

  • High School Diploma/GED and 2 years of experience
  • Associate’s Degree and 1 year of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter