Customer Representative (german-speaking) - Insurance Company

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
On-site
German language proficiency c2 level
English language proficiency b2 level
Excellent verbal and writing skills
Concentrix is seeking a German-speaking Customer Representative for their insurance operations based in Lisbon, Portugal. The role emphasizes customer service excellence, requires fluency in German and English, and offers opportunities for career growth and development within the company

Job Summary

  • This role involves receiving calls and chats from clients regarding their insurance policies and processing requests via a client policy administration system.
  • The company offers full paid training, career development programs, and a competitive salary with performance bonuses.
  • Concentrix is recognized as a global leader with awards for best workplaces and strong internal promotion rates of approximately 80%.

Matching Summary

Match Score: 85

Concentrix is seeking a German-speaking Customer Representative for their insurance operations based in Lisbon, Portugal. The role emphasizes customer service excellence, requires fluency in German and English, and offers opportunities for career growth and development within the company.

Salary

Competitive salary; Performance bonus available; Full paid training provided

Skills & Requirements

Must-have

  • German language proficiency C2 level
  • English language proficiency B2 level
  • Excellent verbal and writing skills
  • Experience with customer service roles

Nice-to-have

  • Proactive and self-motivated attitude
  • Strong team player capabilities
  • Formal and diplomatic stance
  • Previous experience in insurance sector

Key Requirements

  • High level of German (C2) required
  • Fluent English (B2) required
  • Legal authorization to work in Portugal required

Work Rights

Must have legal authorization to work in Portugal

Tailored Resume

Cover Letter