Access & Outreach Specialist Se

Advocate Health

Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified (assumed in-office based on duties described)
High school diploma or ged required
Medical secretarial experience required
Customer service experience required
Advocate Health is seeking an Access & Outreach Specialist to manage patient communications, appointment scheduling, and follow-up care in a fast-paced healthcare environment. The position requires strong customer service skills, experience in a medical setting, and offers comprehensive benefits

Job Summary

  • The role involves answering inbound calls, placing outbound calls, and efficiently directing callers within a fast-paced environment.
  • Employees are responsible for scheduling appointments, managing patient reminders, and assisting with prescription refill requests.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

Advocate Health is seeking an Access & Outreach Specialist to manage patient communications, appointment scheduling, and follow-up care in a fast-paced healthcare environment. The position requires strong customer service skills, experience in a medical setting, and offers comprehensive benefits.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Medical secretarial experience required
  • Customer service experience required

Nice-to-have

  • Associates degree in healthcare preferred
  • 1 year medical office experience preferred
  • CMA/RMA or MOA certification preferred

Key Requirements

  • High School Diploma or GED
  • Medical or secretarial experience
  • Customer service background

Work Rights

Not specified

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