Access Navigator - Interventional Radiology - Part Time - Jeff Hwy
Ochsner Health
New Orleans, LA, USA
Fully remote
Access navigation and referral management
Appointment scheduling experience
Customer service skills
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
The employer is an Equal Opportunity Employer and maintains compliance with its Compliance & Privacy Program and Standards of Conduct.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
access navigation and referral management
appointment scheduling experience
customer service skills
proficient with Windows applications
data entry and information retrieval
effective verbal and written communication
collaborative teamwork
Nice-to-have
strong interpersonal skills
good time management
ability to handle escalated situations
knowledge of healthcare compliance and privacy
organizational record keeping
Key Requirements
High School diploma or equivalent
2 years experience in appointment scheduling or related field