Senior Customer Success Manager - Broker Partnerships

TELUS HEALTH

London, United Kingdom
Not specified; sales incentive plan included; comp...
Fully remote
5+ years customer success experience
Uk broker sector knowledge
Enterprise account management
The role involves managing and deepening relationships with the broker and consultant network across the UK while nurturing enterprise client relationships

Job Summary

  • The role involves managing and deepening relationships with the broker and consultant network across the UK while nurturing enterprise client relationships.
  • Candidates will be responsible for identifying upselling and cross-selling opportunities by analyzing client needs and advising brokers on positioning additional solutions.
  • The company offers a comprehensive benefits package including private medical insurance, dental plans, life insurance, and access to hundreds of perks.

Matching Summary

The role involves managing and deepening relationships with the broker and consultant network across the UK while nurturing enterprise client relationships.

Salary

Not specified; Sales incentive plan included; Comprehensive training provided

Skills & Requirements

Must-have

  • 5+ years Customer Success experience
  • UK broker sector knowledge
  • Enterprise account management
  • Salesforce CRM proficiency
  • EAP and wellness solutions knowledge

Nice-to-have

  • Consultative relationship approach
  • Executive stakeholder presentation skills
  • Willingness to travel within UK
  • Cross-functional collaboration ability

Key Requirements

  • 5+ years in Customer Success or Account Management
  • Direct knowledge of UK broker sector
  • Experience with Salesforce or comparable CRM
  • Proven track record retaining large enterprise accounts

Work Rights

Not specified

Tailored Resume

Cover Letter