Success Guide supports customers in improving the value and adoption of their implemented Salesforce products
Job Summary
Success Guide supports customers in improving the value and adoption of their implemented Salesforce products.
Success Guides provide one-on-one guidance leveraging deep Salesforce product knowledge and expertise in utilization and adoption.
Salesforce is looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Matching Summary
Success Guide supports customers in improving the value and adoption of their implemented Salesforce products.
Skills & Requirements
Must-have
Salesforce product knowledge
customer onboarding and adoption
technical advice and guidance
customer issue resolution
cross-functional collaboration
Nice-to-have
passion for customer success
structured thinking and rapid action
interest in new technology
consultative approach
Key Requirements
3+ years of relevant experience
Native level Japanese
Business level English
Ability to learn new technology quickly
Ability to lead discussions on complex customer challenges