Senior Technical Customer Success Engineer

Zenrows

Remote, EU
Not specified; salary based on what you're worth; ...
Remote
5+ years in technical cs or solutions engineering
Proficiency in python or javascript coding
Deep understanding of http, dns, tls, and proxies
The role involves owning the technical relationship with customers from onboarding through escalations while helping close enterprise sales deals

Job Summary

  • The role involves owning the technical relationship with customers from onboarding through escalations while helping close enterprise sales deals.
  • Candidates must be able to debug code, run POCs, and build internal automations to improve team efficiency.
  • The company offers a fully remote environment with flexible equipment choices and a learning budget for professional growth.

Matching Summary

The role involves owning the technical relationship with customers from onboarding through escalations while helping close enterprise sales deals.

Salary

Not specified; Salary based on what you're worth; Not specified

Skills & Requirements

Must-have

  • 5+ years in technical CS or Solutions Engineering
  • Proficiency in Python or JavaScript coding
  • Deep understanding of HTTP, DNS, TLS, and proxies
  • Experience with AI workflow automation tools
  • Strong written and spoken English C1 level

Nice-to-have

  • Hands-on experience with scraping and anti-bot systems
  • Startup background with ability to move without safety net
  • Experience hiring or interviewing teammates
  • Familiarity with Intercom, Zendesk, Hubspot, Amplitude
  • Direct experience working with technical buyers

Key Requirements

  • 5+ years experience in technical CS or Developer Support
  • C1 level or above English proficiency
  • Developer-first SaaS industry background

Work Rights

Not specified

Tailored Resume

Cover Letter