Markets And Ri Service Management Analyst

London Stock Exchange Group

Colombo, Sri Lanka
**
Itil v3/v4 methodologies
Data analysis and reporting
Service interruption coordination
** The London Stock Exchange Group is seeking a Markets and RI Service Management Analyst to support its technology services in Colombo, Sri Lanka. The ideal candidate will be responsible for incident management, operational excellence, and data analysis, while fostering relationships within the organization. **

Job Summary

  • The Service Management Analyst will play a core role in supporting the Markets and RI Service Management team in the coordination and delivery of all the technology services.
  • Key responsibilities include assisting in the coordination and communication of service interruptions, producing key reports, and identifying operational improvement opportunities.
  • The role requires establishing strong working relationships with the Markets & RI Service Management team and wider support groups to represent the interests of Technology and clients.

Matching Summary

Match Score: 75

** The London Stock Exchange Group is seeking a Markets and RI Service Management Analyst to support its technology services in Colombo, Sri Lanka. The ideal candidate will be responsible for incident management, operational excellence, and data analysis, while fostering relationships within the organization. **

Skills & Requirements

Must-have

  • ITIL V3/V4 methodologies
  • Data analysis and reporting
  • Service interruption coordination
  • Operational improvement identification
  • Service management tools
  • Strong working relationships

Nice-to-have

  • International experience
  • Remote and local team management
  • Proactive working practice implementation
  • Constant learner
  • Connection oriented

Key Requirements

  • ITIL V3/V4 compliance
  • Fluent English written and spoken

Work Rights

Not specified

Tailored Resume

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