24/7 Service Desk Engineer

TD SYNNEX

24x7 rotating shift availability
Windows and computing technology usage
Networking and security product knowledge
This role involves working on a 24x7 shift pattern to answer and log technical support calls for various networking and security products

Job Summary

  • This role involves working on a 24x7 shift pattern to answer and log technical support calls for various networking and security products.
  • The company prioritizes the wellbeing, growth, and inclusivity of its diverse workforce while fostering a collaborative environment where every voice is valued.
  • Employees have access to formal training programs, leadership development courses, and global diversity initiatives to accelerate their career success.

Matching Summary

This role involves working on a 24x7 shift pattern to answer and log technical support calls for various networking and security products.

Skills & Requirements

Must-have

  • 24x7 rotating shift availability
  • Windows and computing technology usage
  • Networking and security product knowledge
  • Professional call handling standards
  • Accurate ticket logging and tracking

Nice-to-have

  • Collaborative and inclusive work environment
  • Commitment to continuous learning
  • Strong problem-solving skills
  • Diverse workforce appreciation
  • Innovation-driven culture

Key Requirements

  • Basic knowledge of Internet Protocols
  • Microsoft Office suite proficiency
  • Recognized certification (e.g., CCNA, JNCIS) preferred
  • Availability for weekends and bank holidays

Work Rights

Not specified

Tailored Resume

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