Retail Customer Service Officer

AusPost

Cootamundra, New South Wales, Australia
Adult pyy rate $35.01; increases to $37.42 after 3...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Cootamundra, NSW, to enhance customer experiences and support community resilience. The role involves customer sales, cash handling, and identity services transactions, with a focus on providing exceptional service in a welcoming team environment

Job Summary

  • The role involves performing customer sales transactions and managing high-value payments including cash and credit cards.
  • Employees will assist with administrative duties such as stocktaking while building rewarding relationships with customers.
  • The position offers 12 weeks of paid training followed by casual on-call shifts with a competitive adult pay rate.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Cootamundra, NSW, to enhance customer experiences and support community resilience. The role involves customer sales, cash handling, and identity services transactions, with a focus on providing exceptional service in a welcoming team environment.

Salary

Adult Pay Rate $35.01; Increases to $37.42 after 3 months training + 12% Superannuation; Not specified

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly
  • Standing for full shift duration
  • Identity services transaction processing

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Willingness to undergo paid training
  • Interest in career development opportunities

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

Tailored Resume

Cover Letter