The Retail Community Lead drives store performance while building a meaningful Gem Femme customer community through elevated service and in-store brand experiences
Job Summary
The Retail Community Lead drives store performance while building a meaningful Gem Femme customer community through elevated service and in-store brand experiences.
Key responsibilities include leading the team to achieve sales targets, managing inventory visibility, and coordinating in-store workshops and brand activations.
The ideal candidate possesses a strong passion for jewelry and experience in clienteling, with a focus on growing the customer community through exceptional service.
Matching Summary
Match Score: 85
The Retail Community Lead drives store performance while building a meaningful Gem Femme customer community through elevated service and in-store brand experiences.
Skills & Requirements
Must-have
Drive daily, weekly, and monthly sales targets
Lead team in achieving conversion KPIs
Manage roster planning for optimal coverage
Coordinate daily store operations and staff deployment
Ensure new launches are featured prominently
Nice-to-have
Strong passion for jewelry
Excellent customer engagement and storytelling skills
Experience in clienteling or WhatsApp sales
Community-building expertise
Ability to deliver personalized styling recommendations