Bilingual Health Coach Sr. Supervisor- Phoenix, Arizona
TheCignaGroup LLC
Phoenix, Arizona, US
Hybrid
Bilingual in spanish required
Oversee day-to-day coaching operations
Manage direct reports in fast paced environment
The Coach Supervisor is an integral member of the Evernorth Workplace Care management team responsible for hiring, evaluating, and managing onsite coach team members
Job Summary
The Coach Supervisor is an integral member of the Evernorth Workplace Care management team responsible for hiring, evaluating, and managing onsite coach team members.
This role requires active collaboration with clients to establish personalized health improvement plans and support customers in achieving their clinical outcomes through biometric screenings and wellness activities.
The position involves developing leadership skills among staff, ensuring business discipline, and maintaining high-quality patient care standards aligned with NCQA guidelines.
Matching Summary
The Coach Supervisor is an integral member of the Evernorth Workplace Care management team responsible for hiring, evaluating, and managing onsite coach team members.
Skills & Requirements
Must-have
Bilingual in Spanish required
Oversee day-to-day coaching operations
Manage direct reports in fast paced environment
Conduct biometric screenings and assessments
Utilize NCQA standards for quality evaluation
Nice-to-have
Experience with motivational interviewing techniques
Ability to drive entrepreneurial innovation
Strong team building and mentoring skills
Knowledge of evidence-based health guidelines
Key Requirements
Bachelor or Master's degree in healthcare administration
Bilingual proficiency in Spanish
Demonstrated leadership and management experience
Excellent documentation and quality evaluation skills