Experience working in a busy commercial retail environment
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers
Job Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
The position involves having in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
Employees will work in a Multi-Channel Branch model, providing face-to-face service from 9:30am to 1pm and assisting via telephone or digital channels thereafter.
Matching Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience in Financial Services or Retail
Ability to articulate financial terms clearly
Experience working in a busy commercial retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Ability to see the big picture for customers
Strong problem-solving skills with integrity
Key Requirements
Proven experience in Customer Service within Financial Services, Retail, or Hospitality
Contract availability until December 2027
Availability for Monday to Friday roster 9.00am - 1.15pm