$43,923 - $46,000; not specified; benefits eligibl...
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Help desk ticketing system
Troubleshoot and resolve issues
Technology equipment and software
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The University of Arkansas is seeking a Technology Support Specialist responsible for maintaining and supporting technology equipment and software, responding to user requests, and ensuring effective IT operations. The ideal candidate should have a background in computer science and experience in IT support, with a strong emphasis on customer service.
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Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
Match Score: 75
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The University of Arkansas is seeking a Technology Support Specialist responsible for maintaining and supporting technology equipment and software, responding to user requests, and ensuring effective IT operations. The ideal candidate should have a background in computer science and experience in IT support, with a strong emphasis on customer service.
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Salary
$43,923 - $46,000; Not specified; Benefits Eligible
Skills & Requirements
Must-have
Help Desk ticketing system
troubleshoot and resolve issues
technology equipment and software
end user support
Nice-to-have
customer service skills
collaborative environment
building support backup
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience
Work Rights
Proof of legal authority to work in the United States