Account Specialist

Point C

Remote
Base: $55,000 - $75,000 usd; bonus/equity: not spe...
Remote
Client satisfaction and business retention
Administrative and operational support
Client-specific reports
Point C is seeking an Account Specialist to serve as a key contact for clients and support the Client Services team in ensuring client satisfaction and business retention. The role requires a strong background in employee benefits, particularly self-funded health plans, along with excellent communication and organizational skills

Job Summary

  • The Account Specialist will serve as a key point of contact for clients in collaboration with the Client Services team to help drive client satisfaction and business retention.
  • This role works closely with internal Point C departments and TPA partners to promptly address client questions, coordinate resolutions to issues, and generate client-specific reports.
  • Benefits include comprehensive medical, dental, vision, and life insurance coverage, a 401(k) retirement plan with employer match, and paid time off.

Matching Summary

Match Score: 85

Point C is seeking an Account Specialist to serve as a key contact for clients and support the Client Services team in ensuring client satisfaction and business retention. The role requires a strong background in employee benefits, particularly self-funded health plans, along with excellent communication and organizational skills.

Salary

Base: $55,000 - $75,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • client satisfaction and business retention
  • administrative and operational support
  • client-specific reports
  • resolve client concerns
  • Microsoft Office proficiency

Nice-to-have

  • innovative solutions
  • mission with a company
  • interact confidently with executives

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 3 years TPA/insurance/benefits experience
  • Knowledge of self-funded health plans
  • Familiarity with ERISA, COBRA, HIPAA, ACA
  • Ability to travel as required

Work Rights

Not specified

Tailored Resume

Cover Letter