Base: $32,000 annually; bonus/equity: not specifie...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Grafenwoehr, Germany
Job Summary
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Grafenwoehr, Germany.
The position requires processing complex beneficiary data, managing Primary Care Manager updates, and ensuring strict adherence to HIPAA regulations.
Candidates will receive a base salary of $32,000 plus an annual foreign service premium of $3,500 while contributing to a mission-driven team.
Matching Summary
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Grafenwoehr, Germany.
Salary
Base: $32,000 annually; Bonus/Equity: Not specified; Benefits: $3,500 annual foreign service premium
Skills & Requirements
Must-have
Fluent English communication skills
Microsoft Office proficiency
3+ years customer service experience
HIPAA compliance knowledge
Strong organizational abilities
Nice-to-have
TRICARE Overseas Program familiarity
MHS Genesis system experience
Military healthcare delivery background
Presentation delivery capability
Independent work ethic
Key Requirements
High School diploma or GED
U.S. Citizenship required
SOFA/Command-Sponsored dependent status
Eligible for ADP IT III clearance
3+ years customer service experience
Work Rights
Must be SOFA/Command-Sponsored dependent of Active-Duty Service Member, DoD employee, or U.S. Contractor