Customer Service Officer, Insurance Solution Center

FWD

Tsim Sha Tsui, Hong Kong
Not specified; benefits: 20-22 days annual leaves;...
Fully remote
University degree holder
1-5 years financial experience
Proficient in cantonese english mandarin
The role involves performing services for customers and sales channel personnel at remote Customer Centers

Job Summary

  • The role involves performing services for customers and sales channel personnel at remote Customer Centers.
  • Candidates will assist in checking new business applications and support Life Operation Projects like Claims Instant Cheque Services.
  • The company offers 20-22 days annual leaves and excellent learning opportunities alongside an attractive package.

Matching Summary

The role involves performing services for customers and sales channel personnel at remote Customer Centers.

Salary

Not specified; Benefits: 20-22 days annual leaves; Package: Attractive

Skills & Requirements

Must-have

  • University degree holder
  • 1-5 years financial experience
  • Proficient in Cantonese English Mandarin

Nice-to-have

  • Excellent telephone manners
  • Problem-solving abilities
  • Initiative to improve processes

Key Requirements

  • University degree required
  • 1-5 years work experience in financial institutions
  • IIQE papers 1, 2, 3 & 5 advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter