Refuerzo De Verano Palma De Mallorca

282

Palma de Mallorca, Spain
Not specified
Manage customer interactions in office
Execute banking procedures and operations
Identify cross-selling opportunities
The job posting is for a summer position in Palma de Mallorca with the company 282, where the candidate will manage customer interactions at the bank, ensuring a high-quality customer experience while achieving commercial objectives. The role requires a strong background in customer service within the banking sector and relevant financial certifications

Job Summary

  • The role focuses on managing customer interactions in the office to ensure a superior customer experience while meeting strategic goals.
  • Employees are responsible for informing clients about financial products and proactively seeking cross-selling opportunities based on their needs.
  • Staff must execute banking operations according to internal audit norms, security standards, and established procedures.

Matching Summary

Match Score: 75

The job posting is for a summer position in Palma de Mallorca with the company 282, where the candidate will manage customer interactions at the bank, ensuring a high-quality customer experience while achieving commercial objectives. The role requires a strong background in customer service within the banking sector and relevant financial certifications.

Skills & Requirements

Must-have

  • Manage customer interactions in office
  • Execute banking procedures and operations
  • Identify cross-selling opportunities
  • Meet commercial sales objectives
  • Demonstrate knowledge of bank products

Nice-to-have

  • Proactive problem solving skills
  • High standards for customer experience
  • Knowledge of market and competition
  • Ability to share relevant client information

Key Requirements

  • Bachelor's degree or equivalent in Law, Economics, or Business Administration
  • MIFID II official certification required
  • LCI certificate required
  • Insurance certification required
  • Minimum 1 year experience in banking customer service
  • Experience in financial advisory services

Work Rights

Not specified

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