Customer Banking Specialist - Moss Vale (32 Hours/week)

CBA New Digital Businesses Pty

Moss Vale, NSW, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers, assist with digital banking, and perform financial health checks.
  • Work collaboratively to deliver outstanding outcomes, identify customer needs, and refer to specialists.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • personal loan applications
  • adhere to bank procedures
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the center
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Must have genuine passion for the customer

Work Rights

Not specified

Tailored Resume

Cover Letter