Especialista De Negócios Em Ti - São Bernardo Do Campo/sp
OTIS
São Bernardo do Campo, Brazil
Translate business needs into functional requirements
Map as-is / to-be processes
Document functional scope and user stories
The IT Business Specialist acts as the link between operational areas and technical teams, ensuring real business needs are translated into effective solutions
Job Summary
The IT Business Specialist acts as the link between operational areas and technical teams, ensuring real business needs are translated into effective solutions.
You will be responsible for applying high-level functional, consultative, and analytical skills, including mapping processes, documenting flows, and proposing improvements.
You will join the company that moves the most people in the world, contributing directly to critical processes, strategic projects, and initiatives that impact thousands of customers daily.
Matching Summary
The IT Business Specialist acts as the link between operational areas and technical teams, ensuring real business needs are translated into effective solutions.
Skills & Requirements
Must-have
Translate business needs into functional requirements
Map AS-IS / TO-BE processes
Document functional scope and user stories
Conduct User Acceptance Testing (UAT)
Manage functional support tickets
Orchestrate critical incidents
Generate SQL reports
Nice-to-have
Consultative profile and clear communication
Systemic vision and assertiveness
Experience in industrial environments
Knowledge in Spanish
Experience with global systems
Key Requirements
Higher Education complete
Advanced English proficiency
Previous experience as IT Business Analyst, Functional Analyst, Systems Analyst (functional), or BRM
Experience in functional documentation and process mapping
Experience with Agile methodologies
Basic to intermediate SQL skills
Experience in UAT creation, conduction, and validation
Experience in functional support and SLA adherence
Availability for hybrid work regime (3x in person)