Customer Success Lead (remote)

Jobgether

New York, NY, United States
On-site
Relationship building
Issue resolution
Revenue retention
In this role, you will be instrumental in ensuring the success of our large, complex health plan accounts

Job Summary

  • In this role, you will be instrumental in ensuring the success of our large, complex health plan accounts.
  • You'll build trusted relationships, navigate challenging conversations, and work across engineering, product, and client stakeholders to drive outcomes.
  • Your impact will extend beyond resolution of issues; you will be at the forefront of retaining revenue and expanding value for clients.

Matching Summary

In this role, you will be instrumental in ensuring the success of our large, complex health plan accounts.

Skills & Requirements

Must-have

  • relationship building
  • issue resolution
  • revenue retention

Nice-to-have

  • innovation encouraged
  • dynamic team environment

Key Requirements

  • Senior Customer Success Manager experience
  • experience in healthcare accounts

Work Rights

Not specified

Tailored Resume

Cover Letter