Customer Service Representative - Aborn Pet Hospital

Andrews Veterinary Clinic

Base: $20-25; bonus/equity: performance bonuses av...
Not specified (potentially hybrid or onsite based on typical veterinary roles).
One-year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
Aborn Pet Hospital is seeking enthusiastic individuals to join their Customer Service Representative (CSR) team, responsible for client interactions, appointment scheduling, and managing financial transactions. Ideal candidates should have veterinary experience and a strong customer service background, with a focus on empathy and organizational skills

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.
  • Candidates must possess at least one year of experience in a veterinary setting and demonstrate the ability to empathize with clients during emotional or emergency situations.
  • Full-time employees receive an outstanding benefit package including medical, vision, dental, life insurance, HSA, 401k with match, and paid time off.

Matching Summary

Match Score: 85

Aborn Pet Hospital is seeking enthusiastic individuals to join their Customer Service Representative (CSR) team, responsible for client interactions, appointment scheduling, and managing financial transactions. Ideal candidates should have veterinary experience and a strong customer service background, with a focus on empathy and organizational skills.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least 1 year recent experience in office or medical environment
  • Ability to type 45 words per minute (preferred)
  • Use of 10-key adding machine (preferred)

Work Rights

Not specified

Tailored Resume

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