Analista Soportetécnico En Redes E Infraestructura
Ticketmaster Italia
Argentina
Onsite
1+ years network support experience
3 years help desk or noc experience
Snmp monitoring tools proficiency
The role is responsible for ensuring the continuity and stability of the technological infrastructure that enables live event ticket sales and access
Job Summary
The role is responsible for ensuring the continuity and stability of the technological infrastructure that enables live event ticket sales and access.
Candidates will diagnose and resolve incidents related to network infrastructure, communications, and computer systems while maintaining operational uptime.
The position requires collaboration with internal teams and external providers like Telmex and Alestra to guarantee communication service availability.
Matching Summary
The role is responsible for ensuring the continuity and stability of the technological infrastructure that enables live event ticket sales and access.
Skills & Requirements
Must-have
1+ years network support experience
3 years help desk or NOC experience
SNMP monitoring tools proficiency
Remote troubleshooting capabilities
Ticketing system usage (Salesforce)
Nice-to-have
Intermediate English language skills
Preventive maintenance mindset
Collaborative team player attitude
Empathetic customer service approach
Key Requirements
Bachelor's degree in Systems, Telecom, or Networks
Minimum 1 year network support experience
Minimum 3 years Level 1/2 technical support experience