Customer Banking Specialist - Inala

CommBank

Inala, Australia
25 hours per week, monday to friday, 11.15am - 4.15pm.
25 hours per week availability
Monday to friday roster coverage
11.15am - 4.15pm shift schedule
CommBank is seeking a Customer Banking Specialist for their Inala branch, focusing on delivering exceptional customer service to enhance banking experiences for both personal and small business clients. The ideal candidate should possess strong communication skills and a background in customer service, especially within financial services, retail, or hospitality

Job Summary

  • This role serves as the public face of CommBank, greeting customers and guiding them to appropriate channels for their enquiries.
  • The position requires building personal connections with customers through meaningful conversations and demonstrating in-branch technology options.
  • Candidates must be available to work a predetermined roster of 25 hours per week from Monday to Friday between 11:15 am and 4:15 pm.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Inala branch, focusing on delivering exceptional customer service to enhance banking experiences for both personal and small business clients. The ideal candidate should possess strong communication skills and a background in customer service, especially within financial services, retail, or hospitality.

Skills & Requirements

Must-have

  • 25 hours per week availability
  • Monday to Friday roster coverage
  • 11.15am - 4.15pm shift schedule
  • Exceptional customer service track record

Nice-to-have

  • Vietnamese language skills
  • Financial services experience
  • Retail or hospitality background
  • Interest in financial wellbeing
  • Ability to manage customer expectations

Key Requirements

  • Proven track record in customer service
  • Excellent communication skills
  • Professional demeanour and presence

Work Rights

Not specified

Tailored Resume

Cover Letter