Jr. Product Success Manager

Viral Nation Inc

Christ Church, Barbados
Not specified; compensation is structured, perform...
On-site
1-2 years experience in product or customer success
Strong communication and interpersonal skills
Detail-oriented with organizational abilities
Viral Nation Inc is seeking a Jr. Product Success Manager to support client accounts and enhance product experience. The ideal candidate will be detail-oriented with experience in customer or product success, aiming to maintain high client satisfaction and engagement

Job Summary

  • The role focuses exclusively on supporting client accounts by working closely with internal cross-functional teams to ensure a seamless product experience.
  • Key responsibilities include monitoring product adoption, collecting user feedback, and collaborating with Product and Engineering teams to resolve issues efficiently.
  • Viral Nation offers a fluid, creative, and growth-oriented environment designed to support ambitions in an open, collaborative culture.

Matching Summary

Match Score: 85

Viral Nation Inc is seeking a Jr. Product Success Manager to support client accounts and enhance product experience. The ideal candidate will be detail-oriented with experience in customer or product success, aiming to maintain high client satisfaction and engagement.

Salary

Not specified; Compensation is structured, performance-led, and market-aligned.

Skills & Requirements

Must-have

  • 1-2 years experience in product or customer success
  • Strong communication and interpersonal skills
  • Detail-oriented with organizational abilities

Nice-to-have

  • Experience with Jira, Confluence, or Salesforce
  • Comfortable in fast-paced high-stakes environment
  • Proactive solution-oriented mindset

Key Requirements

  • 1–2 years of experience in SaaS or tech environment
  • Experience with project management or CRM tools preferred

Work Rights

Not specified

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