Operator Representative, Communications Center

Mass General Brigham

Somerville, MA, United States
Base: $17.71 - $22.79phly; bonus/equity: not speci...
Fully remote
Phone-based customer service experience
Ability to manage multiple calls
Knowledge of medical terminology
Mass General Brigham is committed to providing exceptional care through high-performing teams

Job Summary

  • Mass General Brigham is committed to providing exceptional care through high-performing teams.
  • The Operator ensures calls are managed efficiently and courteously.
  • We offer competitive pay and comprehensive benefits to support professional growth.

Matching Summary

Mass General Brigham is committed to providing exceptional care through high-performing teams.

Salary

Base: $17.71 - $22.79/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Phone-based customer service experience
  • Ability to manage multiple calls
  • Knowledge of medical terminology

Nice-to-have

  • Strong interpersonal skills
  • Ability to thrive in fast-paced environment
  • Experience in hospital setting

Key Requirements

  • High School Diploma or equivalent
  • Able to type 35 wpm
  • Call center experience required

Work Rights

Not specified

Tailored Resume

Cover Letter