Servicenow Platform Operations Specialist

Bank of America (GHR)

**
Servicenow certified system administrator certification
5+ years servicenow development experience
Maintain multiple servicenow environments
** Bank of America is seeking a ServiceNow Platform Operations Specialist to maintain and support their ServiceNow platform, focusing on incident management, code migration, and production availability. The role emphasizes collaboration, technical expertise, and adherence to bank policies, and the company promotes a culture of inclusivity and career development. **

Job Summary

  • The role involves maintaining the ServiceNow platform across over 10 instances while ensuring production availability and stability.
  • Candidates will lead root cause analysis, coordinate cross-team efforts for problem resolution, and manage code migration processes.
  • This position requires adherence to strict bank policies and standards within a highly regulated financial environment.

Matching Summary

Match Score: 75

** Bank of America is seeking a ServiceNow Platform Operations Specialist to maintain and support their ServiceNow platform, focusing on incident management, code migration, and production availability. The role emphasizes collaboration, technical expertise, and adherence to bank policies, and the company promotes a culture of inclusivity and career development. **

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator certification
  • 5+ years ServiceNow development experience
  • Maintain multiple ServiceNow environments
  • Windows and Linux MID server management
  • Root cause analysis and incident resolution

Nice-to-have

  • Bachelor's Degree in Technology
  • ServiceNow CIS or CAD certifications
  • Financial institution security compliance experience
  • ServiceNow Discovery and CMDB population tools
  • Team leadership and mentorship capabilities

Key Requirements

  • ServiceNow CSA certification required
  • Minimum 5+ years ServiceNow engineering experience
  • Experience in highly regulated environments
  • Knowledge of Windows and Linux MID servers

Work Rights

Not specified

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