Child Support Functional Analyst

North Carolina Department of Health and Human Services

Raleigh, North Carolina, US
Base: $57,983 - $101,470; budgeted: $57,983; benef...
**
System user support for acts
Business requirement gathering sessions
Federal and state law interpretation
** The North Carolina Department of Health and Human Services is seeking a Child Support Functional Analyst to join their Systems and User Support Unit in Raleigh. The role involves system user support, enhancement, testing, and collaboration in managing the Automated Collection and Tracking System (ACTS) for the state’s Child Support Services. **

Job Summary

  • The position supports the North Carolina Department of Health and Human Services in maintaining the Automated Collection and Tracking System (ACTS) for child support services.
  • Responsibilities include leading business requirement gathering, designing system enhancements, and conducting testing to ensure compliance with federal and state standards.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid vacation, sick leave, and parental leave.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services is seeking a Child Support Functional Analyst to join their Systems and User Support Unit in Raleigh. The role involves system user support, enhancement, testing, and collaboration in managing the Automated Collection and Tracking System (ACTS) for the state’s Child Support Services. **

Salary

Base: $57,983 - $101,470; Budgeted: $57,983; Benefits: Comprehensive health, retirement, NCFlex, paid leave

Skills & Requirements

Must-have

  • System user support for ACTS
  • Business requirement gathering sessions
  • Federal and state law interpretation
  • User acceptance testing participation
  • Data warehouse interface testing

Nice-to-have

  • Experience with NC Child Support Program
  • Microsoft Office Suite proficiency
  • Knowledge of social service programs
  • Status reporting capabilities

Key Requirements

  • Bachelor's degree in related discipline
  • Two years of programmatic experience
  • Equivalent combination of training and experience

Work Rights

Not specified

Tailored Resume

Cover Letter