Customer Banking Specialist Relief - Gateway (30.5 Hours/week)

CommBank

Palmerston, Northern Territory, Australia
Part-time availability for rostered hours
Ability to work across multiple branch locations
Strong customer service and communication skills
This role involves working collaboratively with Branch Managers to deliver outstanding outcomes for over 10 million customers

Job Summary

  • This role involves working collaboratively with Branch Managers to deliver outstanding outcomes for over 10 million customers.
  • The position requires performing Financial Health Checks and processing applications for personal loans and credit cards.
  • Employees will engage in community events and use tools to capture customer feedback to drive service improvements.

Matching Summary

This role involves working collaboratively with Branch Managers to deliver outstanding outcomes for over 10 million customers.

Skills & Requirements

Must-have

  • Part-time availability for rostered hours
  • Ability to work across multiple branch locations
  • Strong customer service and communication skills
  • Experience with transactional banking needs
  • Knowledge of personal loans and credit products

Nice-to-have

  • Passion for community engagement and fundraising
  • Proactive approach to building customer rapport
  • Ability to refer customers to specialists effectively
  • Commitment to safety and team wellbeing
  • Interest in driving service improvement initiatives

Key Requirements

  • Permanent Part-time status (30.5 hours/week)
  • Availability for specific Monday-Friday roster
  • Work authorization for Australia (implied by location)

Work Rights

Not specified

Tailored Resume

Cover Letter