Customer Service Representative Csr - Remote

Amynta Work Comp Solutions

$18 - $22 ph; not specified; medical, dental, visi...
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Customer service and policy support
Communicate via phone, email, chat
Navigate multiple systems simultaneously
** Amynta Work Comp Solutions is hiring a fully remote Customer Service Representative (CSR) to support their commercial insurance operations. The role involves providing customer service to agents and carriers while maintaining high standards of communication and service delivery in a fast-paced environment. **

Job Summary

  • Provide routine customer service and policy support to agents and carriers by answering questions regarding coverage, rates, billing issues, and general policy reviews.
  • Communicate with agents and carriers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
  • Competitive pay ranging from $18 to $22 per hour, depending on location, experience, skills, and job-related knowledge.

Matching Summary

Match Score: 75

** Amynta Work Comp Solutions is hiring a fully remote Customer Service Representative (CSR) to support their commercial insurance operations. The role involves providing customer service to agents and carriers while maintaining high standards of communication and service delivery in a fast-paced environment. **

Salary

$18 - $22 per hour; Not specified; Medical, dental, vision, disability, and life insurance; 401(k) with company match; paid time off plus company holidays

Skills & Requirements

Must-have

  • Customer service and policy support
  • Communicate via phone, email, chat
  • Navigate multiple systems simultaneously
  • Maintain working knowledge of products
  • Process applications and documentation
  • Accurately record customer interactions
  • Remote-ready mindset and self-motivation

Nice-to-have

  • Professionalism, accountability, work ethic
  • Service excellence and ownership
  • Collaborative team environment
  • Continuous process improvement

Key Requirements

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office and web-based systems
  • Ability to troubleshoot basic equipment issues
  • Authorized to work in the United States

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter