Customer Communication Coordinator

Agropur

Base salary: $61,400 to $76,800; bonus: annual bon...
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Strong analytical skills required
Bilingual french and english proficiency
Minimum three years customer service experience
** Agropur is seeking a Customer Communication Coordinator to support its Industrial Customer Service Group by managing customer requests, processing orders, and resolving complaints. The ideal candidate will demonstrate strong analytical and communication skills, be bilingual in French and English, and possess a collaborative mindset. **

Job Summary

  • The incumbent will analyze and process credit requests, follow up on orders, and manage complaints from major industrial customers.
  • Employees receive flexible remote work options, a pension plan with company contributions, and an annual bonus.
  • The role requires strong autonomy, excellent work methodology, and the ability to synthesize information with a focus on data accuracy.

Matching Summary

Match Score: 75

** Agropur is seeking a Customer Communication Coordinator to support its Industrial Customer Service Group by managing customer requests, processing orders, and resolving complaints. The ideal candidate will demonstrate strong analytical and communication skills, be bilingual in French and English, and possess a collaborative mindset. **

Salary

Base salary: $61,400 to $76,800; Bonus: Annual bonus available; Benefits: Pension plan, flexible insurance, telemedicine, employee assistance program

Skills & Requirements

Must-have

  • Strong analytical skills required
  • Bilingual French and English proficiency
  • Minimum three years customer service experience
  • Process credit requests and complaints
  • Manage orders and EDI parameters

Nice-to-have

  • Experience in food or manufacturing business
  • Proactive and versatile work style
  • Solution-oriented mindset
  • Team collaboration and mutual support
  • Data accuracy focus

Key Requirements

  • Bachelor's degree in administration or relevant field
  • Minimum 3 years of customer service experience
  • Bilingualism in French and English (spoken and written)
  • University degree or equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter