Order To Cash - Global Process Transformation Lead
Diageo
Bangalore, India
Order to cash process leadership
Global process standardization
Cross-market policy harmonization
Leading the Order to Cash Foundation programme to drive standardization and simplification of OTC process, policy, data, and operating model
Job Summary
Leading the Order to Cash Foundation programme to drive standardization and simplification of OTC process, policy, data, and operating model.
Key responsibilities include providing design, execution, and change leadership, refining global OTC process vision, and ensuring alignment with global compliance and control frameworks.
The program aims to deliver significant benefits including reductions in Sales Admin Effort, DSO, Cycle Time, and GBO Efficiency Gain, alongside a streamlined customer experience.
Matching Summary
Leading the Order to Cash Foundation programme to drive standardization and simplification of OTC process, policy, data, and operating model.
Skills & Requirements
Must-have
Order to Cash process leadership
Global process standardization
Cross-market policy harmonization
Large-scale transformation program management
Stakeholder network management
Nice-to-have
Curiosity and innovation
Inclusive culture champion
Collaboration and learning
Driving superlative customer experience
Key Requirements
10-15 years of progressive experience in Order to Cash
Moderate to high understanding of end-to-end OTC processes
Experience leading cross-market process standardization