Defined Contribution Customer Solutions Specialist- Virtual Us

Alight Solutions

United States
Base: 51,000.00 usd - 65,000.00 usd; bonus/equity:...
Fully remote
Handling inbound calls
Financial education on retirement plans
Investment and payment options
This role involves handling inbound calls and providing financial education on complex retirement-related questions, investment, and payment options for plan participants

Job Summary

  • This role involves handling inbound calls and providing financial education on complex retirement-related questions, investment, and payment options for plan participants.
  • Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
  • Alight offers programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.

Matching Summary

This role involves handling inbound calls and providing financial education on complex retirement-related questions, investment, and payment options for plan participants.

Salary

Base: 51,000.00 USD - 65,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Handling inbound calls
  • Financial education on retirement plans
  • Investment and payment options
  • Defined Contribution plans
  • Customer service experience

Nice-to-have

  • Goal-oriented team environment
  • Champion People culture
  • Grow with Purpose mindset
  • Embody 'Be Alight' values
  • Flexible working arrangements

Key Requirements

  • FINRA Series 6 or 7
  • Defined Contribution or Qualified Plan experience
  • US Citizenship required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter