Global Payments helps millions of people move money daily through best-in-class payment technology and software solutions
Job Summary
Global Payments helps millions of people move money daily through best-in-class payment technology and software solutions.
The role involves acting as a coordination layer between Production Support and Development to keep integration escalations moving and managing beta releases.
Global Payments offers a comprehensive benefits package including medical, dental, vision care, paid time off, and retirement options.
Matching Summary
Global Payments helps millions of people move money daily through best-in-class payment technology and software solutions.
Skills & Requirements
Must-have
Production support coordination
Beta program management
Escalation triage and communication
Issue tracking and reporting
Cross-team dependency management
Nice-to-have
Merchant-facing communication
Documentation and process enablement
Data collection and analysis
Scheduling and meeting facilitation
Key Requirements
Legal authorization to work in the United States
Experience in production support or escalation coordination
Strong communication and organizational skills
Work Rights
Must be legally authorized to work in the United States without sponsorship