The VTS Application Specialist is responsible for supporting the implementation, training, and optimization of workflows, ensuring seamless integration of ZEISS systems into customer workflows
Job Summary
The VTS Application Specialist is responsible for supporting the implementation, training, and optimization of workflows, ensuring seamless integration of ZEISS systems into customer workflows.
Key responsibilities include delivering comprehensive training, providing ongoing support, developing user guides, and conducting demos of VTS devices at customer locations.
The role also involves analyzing customer workflows, optimizing system usage, training the sales team on VTS devices, and providing basic troubleshooting support.
Matching Summary
The VTS Application Specialist is responsible for supporting the implementation, training, and optimization of workflows, ensuring seamless integration of ZEISS systems into customer workflows.
Skills & Requirements
Must-have
Customer training and support
Workflow optimization
Basic troubleshooting
Sales team training
Customer visit ownership
Nice-to-have
Strong technical aptitude
Problem-solving mindset
Ability to work independently
Collaboration and teamwork
Key Requirements
Minimum 3 years of experience
Bachelor's degree in optometry or related field
Experience in optical, medical devices, or technology solutions
Previous customer-facing roles
Regulatory knowledge of medical devices advantageous