Support Analyst

CHSGa

Active directory user account management
Troubleshoot connectivity and desktop hardware
Document resolutions with confidentiality
The role involves working within a non-profit, mission-driven organization known for providing the highest level of care in communities

Job Summary

  • The role involves working within a non-profit, mission-driven organization known for providing the highest level of care in communities.
  • Responsibilities include resolving technical issues related to connectivity, hardware, and software while maintaining strict data confidentiality.
  • Candidates will participate in an on-call rotation and are expected to escalate complex requests to senior team members when necessary.

Matching Summary

The role involves working within a non-profit, mission-driven organization known for providing the highest level of care in communities.

Skills & Requirements

Must-have

  • Active Directory user account management
  • Troubleshoot connectivity and desktop hardware
  • Document resolutions with confidentiality

Nice-to-have

  • Servant leadership and open communication
  • Participate in on-call rotation
  • Contribute to collaborative workgroups

Key Requirements

  • Associates degree or 1 year relevant experience
  • CompTIA A+, Network+, or Security+ certification preferred
  • Strong knowledge of Microsoft Office and Windows OS

Work Rights

Not specified

Tailored Resume

Cover Letter