Senior Customer Onboarding Specialist

Cision

London, United Kingdom
Remote
5+ years software onboarding experience
3+ years enterprise account management
Social data analysis expertise
The role involves acting as a strategic partner to consult with enterprise clients and design tailored onboarding solutions

Job Summary

  • The role involves acting as a strategic partner to consult with enterprise clients and design tailored onboarding solutions.
  • Candidates will lead client consultations to deeply understand requirements and guide them toward achieving business goals.
  • The company offers a hybrid working model with three in-office days per week at the London Canary Wharf office.

Matching Summary

The role involves acting as a strategic partner to consult with enterprise clients and design tailored onboarding solutions.

Skills & Requirements

Must-have

  • 5+ years software onboarding experience
  • 3+ years enterprise account management
  • Social data analysis expertise
  • Complex stakeholder management
  • Product adoption strategy

Nice-to-have

  • Second European language proficiency
  • Mentoring junior team members
  • Fast-paced deadline environment
  • Data-driven mindset
  • Migration project leadership

Key Requirements

  • 5+ years of experience in software onboarding
  • 3+ years working with enterprise-level accounts
  • Full business proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter