Search Optics LLC is seeking a Service Advisor for Toyota of Gallatin in Gallatin, TN. The role involves facilitating automotive services, communicating effectively with customers and technicians, and managing repair orders while providing exemplary customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Search Optics LLC is seeking a Service Advisor for Toyota of Gallatin in Gallatin, TN. The role involves facilitating automotive services, communicating effectively with customers and technicians, and managing repair orders while providing exemplary customer service.
Skills & Requirements
Must-have
Initiating automotive services and repairs
Communicating between customer and technician
Developing repair estimates
Maintaining customer records
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license
High School graduate or equivalent, 18 years or older