The Behavioral Health Coordinator provides administrative support throughout Louisiana Blue’s behavioral health authorization process
Job Summary
The Behavioral Health Coordinator provides administrative support throughout Louisiana Blue’s behavioral health authorization process.
Answers incoming phone calls regarding authorization requests and initiates processing of the request or routes to appropriate Utilization Review staff.
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.
Matching Summary
The Behavioral Health Coordinator provides administrative support throughout Louisiana Blue’s behavioral health authorization process.
Skills & Requirements
Must-have
Behavioral health authorization process
Answering phone calls
Monitoring work queues
Entering authorizations
Member and provider notification
Data collection and entry
Nice-to-have
Customer service skills
Attention to detail
Fast-paced environment
Excellent communication skills
Ability to interact effectively
Key Requirements
High school diploma or equivalent
1 year customer service or medical office experience