Sr. Lead Servicenow Administrator

Kyndryl

Bangalore, India
On-site
Servicenow platform expertise
Cmdb administration and governance
Itsm processes understanding
You will play a key role in managing, optimizing, and enhancing the ServiceNow platform to support business needs

Job Summary

  • You will play a key role in managing, optimizing, and enhancing the ServiceNow platform to support business needs.
  • As a senior member of the team, you will provide estimates for platform enhancements, support solution design discussions, and mentor team members.
  • We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.

Matching Summary

You will play a key role in managing, optimizing, and enhancing the ServiceNow platform to support business needs.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • CMDB administration and governance
  • ITSM processes understanding
  • Platform upgrades and release cycles
  • Troubleshooting and incident management

Nice-to-have

  • Growth mindset
  • Customer-focused approach
  • Inclusive work style
  • Regulated enterprise environments

Key Requirements

  • 10+ years of ServiceNow administration experience
  • Lead or platform owner capacity experience
  • ServiceNow certifications (CSA, CIS)
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience

Work Rights

Not specified

Tailored Resume

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