Customer Development Manager

ING

Sydney, Australia
Customer insights and segmentation
Personalized customer journeys
Campaign performance analysis
At ING, you’ll join a forward-thinking Growth Tribe that thrives on curiosity, collaboration and innovation, working together to create simple, meaningful experiences

Job Summary

  • At ING, you’ll join a forward-thinking Growth Tribe that thrives on curiosity, collaboration and innovation, working together to create simple, meaningful experiences.
  • You will drive early engagement, lift product uptake, deepen ongoing connections, reduce customer attrition and turn insights into purposeful action with real autonomy.
  • ING offers discounted health insurance, an additional rest day for wellbeing, and an IMPACT day for volunteering.

Matching Summary

At ING, you’ll join a forward-thinking Growth Tribe that thrives on curiosity, collaboration and innovation, working together to create simple, meaningful experiences.

Skills & Requirements

Must-have

  • customer insights and segmentation
  • personalized customer journeys
  • campaign performance analysis
  • data-driven decision making
  • collaboration across teams
  • navigating compliance guardrails

Nice-to-have

  • builder's mindset with bias for action
  • proactive self-starter
  • passion for customers
  • courage to challenge ideas

Key Requirements

  • Experience using customer data and insights
  • Background in banking or financial services
  • Understanding of test-and-learn practices
  • Project-management mindset

Work Rights

Not specified

Tailored Resume

Cover Letter