The Commercial Customer Service Centre provides banking and administration support to Commercial Banking Centres and their clients across Canada, focusing on exceptional service to foster customer loyalty
Job Summary
The Commercial Customer Service Centre provides banking and administration support to Commercial Banking Centres and their clients across Canada, focusing on exceptional service to foster customer loyalty.
This role involves opening new commercial deposit accounts, processing account changes, obtaining supporting documentation, and adhering to all compliance requirements in a fast-paced environment.
TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and opportunities for career development and skill enhancement.
Matching Summary
The Commercial Customer Service Centre provides banking and administration support to Commercial Banking Centres and their clients across Canada, focusing on exceptional service to foster customer loyalty.
Salary
Base: 45,700 - 61,000 CAD; Bonus/Equity: discretionary variable compensation award; Benefits: health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts
Skills & Requirements
Must-have
Process account opening and maintenance
Adhere to AML, regulatory, legal compliance
Work in a fast-paced, high-volume environment
Meet Service Level Agreements
Review complex legal documents
Provide quality customer service
Resolve partner and customer issues
Nice-to-have
Customer service experience
Knowledge of Host applications
Bilingual (French)
Proactive problem resolution
Detail-oriented risk mitigation
Key Requirements
Full-time M-F 8:30 AM to 5:00 PM schedule
Ability to learn new systems and applications quickly