The Pennsylvania Housing Finance Agency is seeking a Front Desk Customer Representative to be the first point of contact for visitors and borrowers, ensuring a professional and welcoming experience. The role involves customer service tasks, support for the Customer Solutions Center, and managing information and resources
Job Summary
Serve as the initial point of contact for borrowers, visitors, and third‑party requesters, ensuring a professional and welcoming experience.
Assist the CSC team with a variety of tasks to maintain smooth and efficient workflow.
Provide guidance to third‑party requesters on submitting Payoff and Verification of Mortgage (VOM) requests, including required documentation and processing timeframes.
Matching Summary
Match Score: 85
The Pennsylvania Housing Finance Agency is seeking a Front Desk Customer Representative to be the first point of contact for visitors and borrowers, ensuring a professional and welcoming experience. The role involves customer service tasks, support for the Customer Solutions Center, and managing information and resources.