(commercial) Customer Success Manager | English Speaking

Workwize

Amsterdam, Netherlands
On-site
English speaking proficiency required
Manage complex saas accounts
Drive upsell and cross-sell revenue
The role involves owning the entire customer lifecycle from onboarding to renewal while ensuring consistent engagement

Job Summary

  • The role involves owning the entire customer lifecycle from onboarding to renewal while ensuring consistent engagement.
  • Candidates will identify upsell and cross-sell opportunities within existing accounts to maximize revenue potential.
  • Workwize is recognized as one of the Top 10 Startups for 2025 in the Netherlands.

Matching Summary

The role involves owning the entire customer lifecycle from onboarding to renewal while ensuring consistent engagement.

Skills & Requirements

Must-have

  • English speaking proficiency required
  • Manage complex SaaS accounts
  • Drive upsell and cross-sell revenue
  • Lead quarterly business reviews
  • Engage with executive decision-makers

Nice-to-have

  • Entrepreneurial mindset
  • Proactive problem-solving skills
  • Analytical approach to customer data
  • Dynamic cross-functional collaboration

Key Requirements

  • Bachelor or Master's degree
  • 2+ years in client-facing SaaS role
  • Experience managing complex accounts

Work Rights

Not specified

Tailored Resume

Cover Letter