Supervisor Club Serrano

530

Prior experience in casino marketing
Hotel reservations experience required
Strong communication and guest service skills
The Supervisor is responsible for maintaining front-line operations of the Players Club desk while providing excellent guest service

Job Summary

  • The Supervisor is responsible for maintaining front-line operations of the Players Club desk while providing excellent guest service.
  • Core duties include signing up new guests, managing database records, and explaining complimentary structures based on qualified play.
  • The role requires balancing a $5,000 bank drawer, issuing cash and comp tickets, and assisting with special events.

Matching Summary

The Supervisor is responsible for maintaining front-line operations of the Players Club desk while providing excellent guest service.

Skills & Requirements

Must-have

  • Prior experience in Casino Marketing
  • Hotel reservations experience required
  • Strong communication and guest service skills
  • Proficiency in Outlook and Microsoft applications
  • Knowledge of LMS and Patron Management systems

Nice-to-have

  • Ability to work independently without supervision
  • Experience coordinating marketing promotions
  • Mentoring team members for superior service

Key Requirements

  • Minimum age 21 years old
  • High School diploma or equivalent
  • Must be able to speak, read, write and understand English
  • Must possess knowledge of operating basic office machinery
  • Must be able to obtain/maintain necessary certifications and/or licenses

Work Rights

Not specified

Tailored Resume

Cover Letter