Service Advisor

Lexus of Sacramento

Sacramento, CA, United States
Estimated annual earnings $64,500 to 161,800; comm...
On-site
Customer needs understanding
Service and repair communication
Warranty administration
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Competitive pay

Skills & Requirements

Must-have

  • customer needs understanding
  • service and repair communication
  • warranty administration

Nice-to-have

  • exemplary customer service focus
  • team player mentality

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding

Work Rights

Not specified

Tailored Resume

Cover Letter