Analista De Soporte Tecnico It

Cardinal Health

Not specified (assumed to be onsite or hybrid based on the nature of the job)
Tier 1-3 technical support
Windows applications proficiency
Hardware and software installation
Cardinal Health is seeking a Technical Support Analyst to provide Tier 1-3 support for end users regarding various IT issues, including software, hardware, and network troubleshooting. The role is ideal for candidates with a Bachelor's degree or equivalent experience, who possess intermediate to advanced English skills and are ready to work under supervision. The company values diversity and encourages applications from a wide range of candidates

Job Summary

  • This role provides Tier 1-3 virtual and physical support to end users for a wide range of IT systems including software, hardware, and network issues.
  • The position involves acquiring, installing, and upgrading PC components while performing comprehensive asset management for both software and hardware.
  • Candidates are encouraged to apply regardless of college degree status, with a strong emphasis on diversity and inclusive workplace culture.

Matching Summary

Match Score: 75

Cardinal Health is seeking a Technical Support Analyst to provide Tier 1-3 support for end users regarding various IT issues, including software, hardware, and network troubleshooting. The role is ideal for candidates with a Bachelor's degree or equivalent experience, who possess intermediate to advanced English skills and are ready to work under supervision. The company values diversity and encourages applications from a wide range of candidates.

Skills & Requirements

Must-have

  • Tier 1-3 technical support
  • Windows applications proficiency
  • Hardware and software installation
  • Asset management for software and hardware
  • Virtual environment support

Nice-to-have

  • Knowledge transfer and training skills
  • Problem reoccurrence prevention
  • Collaboration with internal resources
  • Inclusive workplace values

Key Requirements

  • 0-2 years of experience preferred
  • Bachelor's degree in related field preferred
  • English Intermediate to Advanced proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter