Performance Management Analyst

CACI

Base: $86,600 - $181,800; bonus/equity: not specif...
5+ years network operations experience
Servicenow or tableau dashboard creation
Itil process performance data analysis
The role involves managing performance metrics and service level agreements within a multi-supplier network service ecosystem for government stakeholders

Job Summary

  • The role involves managing performance metrics and service level agreements within a multi-supplier network service ecosystem for government stakeholders.
  • Candidates must possess advanced skills in analyzing service delivery data to create standardized reporting dashboards using tools like ServiceNow or Tableau.
  • CACI offers a culture of integrity with competitive compensation ranging from $86,600 to $181,800 and comprehensive benefits including flexible time off.

Matching Summary

The role involves managing performance metrics and service level agreements within a multi-supplier network service ecosystem for government stakeholders.

Salary

Base: $86,600 - $181,800; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off

Skills & Requirements

Must-have

  • 5+ years network operations experience
  • ServiceNow or Tableau dashboard creation
  • ITIL process performance data analysis
  • TS/SCI with Polygraph clearance required

Nice-to-have

  • Experience with Intelligence Community clients
  • PMP certification preferred
  • Matrixed management structure leadership
  • MSI practice implementation experience

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • TS/SCI clearance with Polygraph
  • ITIL Certification
  • 5+ years in network operations or QA

Work Rights

Must have TS/SCI clearance with Polygraph

Tailored Resume

Cover Letter